If you are making a list of things that will bring success to a company, customer service may not be top of the list. Often it will be a brilliant product, hot prices or favorable offer like bonusy bez depozytu in the game , and yes, these are important, but good customer service cannot be dismissed. If the customers are happy and enjoy their transactions, they may be prepared to overlook a little mistake or problem now and again.
Most business owners will realize that they have to provide good customer service but often not to the degree that it should be promoted. There are plenty of reasons why it should be, and here they are in no particular order.
When considering a good customer, it is important to consider their spending in the long term. A big order is great, but it can be better to have years’ worth of smaller ones. Well-treated customers will buy more than badly treated ones. Just by chatting to customers, it can make them add to their basket and bring you more profit.
It makes sense to realize that if your employees are happy, then they are more likely to do things to make the customer happy. It is not enough to allow a bit of leeway on hours or a small percentage saving on their purchases but make them feel involved. If you can make them feel important, they will also make the customer feel important.
Marketing does not have to be the radio advert you place or the flyers that get delivered. A happy customer can be the ideal marketing tool. If they recommend you when friends and neighbours need supplies, it will save the money from your marketing budget.
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